Legal

Privacy Policy

This policy covers information you give us through this website and how we use it.

Publish note — remove before launch. This is a starting template, not legal advice. Have it reviewed against the privacy laws that apply to you before going live — that may include state laws such as the CCPA, Canadian PIPEDA if you sell into Canada, and GDPR if you accept enquiries from the EU. Fill in your business name, contact address and any analytics or advertising tools you actually use.

What we collect

We collect information you submit directly through our quote and contact forms:

  • Name, email address and phone number
  • Delivery ZIP or postal code, and site address where you provide it
  • Details about the building you are enquiring about
  • Anything else you choose to include in a message

Our web host also records standard technical information such as IP address, browser type and pages visited, as part of operating the site.

How we use it

  • To prepare and send you a quote
  • To follow up about your enquiry
  • To arrange engineering, production and delivery if you place an order
  • To meet legal and record-keeping obligations

We do not sell your personal information. We share it only with the parties needed to fulfil your enquiry or order — for example our manufacturing partner, the engineer preparing your stamped drawings, and the freight carrier delivering your kit.

Marketing

If we send you occasional updates, every message includes a way to unsubscribe, and we will stop when you ask. You can also ask us to stop at any time using the contact details on this site.

Retention

We keep enquiry records while your enquiry is active and for a reasonable period afterwards. Order records are retained longer, because warranty and engineering documentation needs to remain available for the life of the building.

Your choices

Depending on where you live, you may have the right to request a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details on this site and we will respond.

Cookies

This site uses cookies only where needed to operate properly. If we add analytics or advertising tools later, this section will be updated to say what they are and what they collect.

Contact

Questions about this policy can be sent to us through the contact page.