Legal
Privacy Policy
This policy covers information you give us through this website and how we use it.
What we collect
We collect information you submit directly through our quote and contact forms:
- Name, email address and phone number
- Delivery ZIP or postal code, and site address where you provide it
- Details about the building you are enquiring about
- Anything else you choose to include in a message
Our web host also records standard technical information such as IP address, browser type and pages visited, as part of operating the site.
How we use it
- To prepare and send you a quote
- To follow up about your enquiry
- To arrange engineering, production and delivery if you place an order
- To meet legal and record-keeping obligations
We do not sell your personal information. We share it only with the parties needed to fulfil your enquiry or order — for example our manufacturing partner, the engineer preparing your stamped drawings, and the freight carrier delivering your kit.
Marketing
If we send you occasional updates, every message includes a way to unsubscribe, and we will stop when you ask. You can also ask us to stop at any time using the contact details on this site.
Retention
We keep enquiry records while your enquiry is active and for a reasonable period afterwards. Order records are retained longer, because warranty and engineering documentation needs to remain available for the life of the building.
Your choices
Depending on where you live, you may have the right to request a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details on this site and we will respond.
Cookies
This site uses cookies only where needed to operate properly. If we add analytics or advertising tools later, this section will be updated to say what they are and what they collect.
Contact
Questions about this policy can be sent to us through the contact page.